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TAXS, TaxMasters, Inc. (TAXS.OB)
With its strong commitment to customer service, TAXS, the IRS tax relief company and a leading provider of tax representation services, improved its overall customer service response times in the second quarter of 2010 compared with the first quarter of 2010, while at the same time handling a 2 percent increase in customer call volume.
“Many of our customers are feeling the heat from the IRS — some of them are facing wage garnishments and impending liens on their bank accounts, so we feel very strongly that we respond as quickly as we can,” said Renee Miller, VP of tax services at TAXS. “Not only did we install a new phone system, but we worked with our customer service teams to ensure that we had the best procedures in place allowing us to respond quickly and supply people with the services they need right away.”
Tax Masters & Patrick Cox - A History of Solving Tax Problems
Patrick Cox was born in southern Arkansas and raised in east Texas through his developmental years. He later moved to College Station, Texas and graduated from A&M Consolidated High School in 1982. Mr. Cox went on to attend Texas A&M University, where he graduated with a BBA in Accounting in 1986.
Patrick Cox used his east Texas work ethic to advance quickly from small-time CPA to Vice President of Finance for Kemper Insurance Companies in just over a decade. It was with Kemper that Mr. Cox began meeting the people who would later contribute to the growth of Tax Masters, from IRS tax attorneys to tax CPAs to other tax professionals central to Tax Masters success today.
Mr. Cox has had the opportunity to work in various locations across the United States and after careful consideration of various locations chose the city of Houston, Texas to open his own accounting firm after he left Kemper in 1998. Cox & Associates was a successful CPA firm that Patrick Cox sold shortly after founding Tax Masters in 2001. But he kept the contacts that would benefit TAXS, namely reputable IRS tax attorneys, experienced tax CPAs, efficient tax preparers, various enrolled agents, and even ex-IRS revenue officers.
From 2001 to 2008, TAXS grew according to an aggressive and steady growth plan that took the IRS tax relief firm from 6 employees to over 200 in the span of 7 years. Growth is due in part to the national advertising campaigns that TAXS continues to run, and is a direct result of TAXS negotiating favorable outcomes for clients with IRS problems. Patrick Cox is featured in TAXS television ads and the company proudly wears the endorsements of political commentator Bill O’Reilly, comedian Dennis Miller, and radio personality Laurie Roth.
TAXS’s Patrick Cox has built one of the most effective tax relief teams in the tax representation business and continues to put the pieces in place to grow the company into a dominant premier IRS tax resolution firm in the US. Committed to service quality and client satisfaction, all indications are that TAXS & Patrick Cox are poised to surge ahead of lesser tax representation firms and gain significant market share in 2009 and 2010.
TAXS engages in the resolution of Internal Revenue Service (IRS) tax problems for customers in the United States and internationally. TAXS specializes in the resolution of disputes and assessments, and the settlement of tax liabilities. TAXS provides various services to its clients, such as filing tax returns and pay back taxes due; reducing taxes by reducing penalties and interests on tax debts; settling tax debts for the lowest amount possible under the law; stopping IRS wage garnishments and IRS property seizure; defending IRS audits or IRS criminal investigations; recovering seized funds; and removing an IRS levy or lien. TAXS offers its services through tax attorneys, certified public accountants, former IRS agents, licensed tax preparers, and other tax professionals. TAXS was founded in 2001 and is headquartered in Houston, Texas.
To learn more about TAXS visit: http://www.txmstr.com
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FIS, Fidelity National Information Services, Inc. FISTM (NYSE:FIS)
FIS, one of the world’s largest providers of banking and payments technology, recently announced the execution of a binding memorandum of understanding (“MOU”) with Banco Bradesco for its card processing joint venture, Fidelity Processadora e Servicos S.A. (“FPS”), the leading third-party card processor in Brazil.
According to the MOU and under the ten-year services agreement, FPS will provide comprehensive, fully outsourced card processing, call center, collection and back office services for Banco Bradesco’s private label and bankcard portfolios. FPS and Bradesco are working to complete the conversion of Bradesco’s 14 million bankcards during the fourth quarter of 2010, bringing the total number of cards processed on behalf of all FPS clients to more than 40 million.
Furthermore, separate definitive agreements have been executed resulting in FIS maintaining its 51% share in the joint venture and Banco Bradesco’s ownership increasing to 49%. The agreements also serve to finalize Banco Santander’s exit from the joint venture.
Brazil is the growth leader among emerging markets, with annual estimated GDP growth of five percent over the next five years. Credit cards outstanding more than doubled between 2004 and 2009, while cards on file processed by FPS more than tripled within the same period, and consumer adoption is expected to continue. FPS has achieved compound annual growth of approximately 37% for cards on file from 2005 to 2010.
FIS provides banking and payments technology solutions, processing services, and information-based services. The Financial Solutions segment offers core processing software applications used to maintain the banks’ customer accounts; retail delivery applications for integrating back-office processes; applications for decision and risk management; applications for syndicated commercial loan origination and management; and technology solutions, such as consulting engagements, application development projects, and operations support for management of a single application or various information technology infrastructures. The Payment Solutions segment offers electronic funds transfer services comprising settlement and card management solutions, such as ATM- and PIN-based debit network access and real-time payment alternatives through NYCE; item processing and output services; credit card solutions; government and healthcare payments solutions that facilitate the exchange of information and funds among patients, payers, providers, and financial institutions; ePayment solutions consisting of bill publishing and bill consolidation technology; and check authorization services, such as check risk management and related services to businesses accepting or cashing checks. The International Solutions segment provides financial and payment processing software and services, including outsourced card issuer services and customer support, item processing, and retail point-of-sale check authorization services; and outsourced core bank processing arrangements, application management, software licensing and maintenance, facilities management, and consulting services. The company serves the mid-tier and community banks, credit unions, commercial lenders, automotive financial institutions, healthcare providers, governments, and retailers. FIS is headquartered in Jacksonville, Florida.
To learn more about FIS visit: http://www.fisglobal.com
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